Shipping policy
Shipping Information
Every order receives a tracking number.
*All orders under USD $30 will incur a small shipping charge.
Free international shipping applies to countries where standard tracking options are available for shipped packages (this is the majority of all orders including USA, Canada, Australia, NZ, UAE, Kuwait, Saudi Arabia & more).
Countries requiring premium delivery to ensure tracking availability may incur a shipping fee. This delivery charge is calculated and clearly displayed at checkout.
At New Zealand Honey Co., we have multiple warehouses globally to ensure we get our premium Manuka Honey to you as quickly and safely as possible. We also continue to expand our shipping options for you. If you cannot find your country for delivery, check our store locator map for local marketplaces internationally.
*Any taxes, customs or import duties that may occur during delivery are the responsibility of the customer.
| Shipping Country | Typical Shipping Time | Courier |
|---|---|---|
| USA | 1 - 3 business days | USPS / UPS / FedEx |
| Canada | 7 - 10 business days | UPS / DHL |
| NZ | 1 - 2 business days | NZ Post / Courier Post |
| Australia | 4 - 7 business days | NZ Post / Australia Post |
| Hong Kong | 5 - 7 business days | NZ Post |
| Japan | 10 - 15 business days | NZ Post / DHL |
| Singapore | 4 - 7 business days | NZ Post |
| Rest of Asia | 5 - 7 business days | NZ Post |
| UK & EU Countries | 3 - 6 business days | Aramex / DHL / Others |
| UAE | 1 - 2 business days [Chilled Delivery in urban areas] | Aramex / DHL |
| Other GCC Countries (Saudi Arabia / Kuwait / Qatar / Bahrain / Oman) | 5 - 7 business days | Aramex / DHL |
If you’re unable to see your country on the table above or listed below, we may also sell in a local marketplace in your country. View our Where to Buylocator to find a stockist near you.
Standard Shipping
Countries we ship to using standard shipping. Australia, Bahrain, Canada, China, Cook Islands, Fiji, French Polynesia, Hong Kong SAR China, Indonesia, Japan, Kiribati, Kuwait, Macao SAR China, Malaysia, Nauru, New Caledonia, New Zealand, Niue, Norfolk Island, Oman, Papua New Guinea, Philippines, Qatar, Russia, Samoa, Saudi Arabia, Singapore, Solomon Islands, Taiwan, Timor-Leste, Tokelau, Tonga, Tuvalu, United Arab Emirates, United States, Vanuatu, Wallis & Futuna
Premium Shipping
Countries we ship to - additional shipping charges may apply at checkout
Brunei, Christmas Island, Maldives, Mongolia, Greenland, Moldova, Netherlands, Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Cayman Islands, Cuba, Dominica, Dominican Republic, Guatemala, Haiti, Honduras, Jamaica, Martinique, Montserrat, Nicaragua, Panama, Sint Maarten, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Pierre & Miquelon, Trinidad & Tobago, Turks & Caicos Islands, Argentina, Bolivia, Caribbean Netherlands, Colombia, Falkland Islands, French Guiana, Guyana, Netherlands Antilles, Paraguay, Peru, Suriname, Venezuela, Pitcairn Islands, French Southern Territories, South Georgia & South Sandwich Islands
We are unable to ship to the following countries at this time:
Afghanistan, Åland Islands, Albania, Algeria, Andorra, Angola, Armenia, Ascension Island, Azerbaijan, Bangladesh, Belarus, Benin, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, British Indian Ocean Territory, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Chile, Cocos (Keeling) Islands, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Curaçao, Côte d’Ivoire, Djibouti, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Faroe Islands, Fiji, French Polynesia, Gabon, Gambia, Georgia, Ghana, Gibraltar, Grenada, Guadeloupe, Guernsey, Guinea, Guinea-Bissau, Iceland, India, Iraq, Isle of Man, Israel, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Macau SAR China, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Mexico, Monaco, Montenegro, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, New Caledonia, Niger, Nigeria, Niue, Norfolk Island, Macedonia, Norway, Pakistan, Palestinian Territories, Réunion, Russia, Rwanda, Samoa, San Marino, São Tomé & Príncipe, Senegal, Serbia, Seychelles, Sierra Leone, Somalia, South Africa, South Korea, South Sudan, Sri Lanka, St. Helena, St. Martin, St. Vincent & Grenadines, Sudan, Svalbard and Jan Mayen, Switzerland, Tajikistan, Tanzania, Timor-Leste, Togo, Tristan da Cunha, Tunisia, Turkey, Turkmenistan, U.S. Outlying Islands, Uganda, Ukraine, Uruguay, Uzbekistan, Vatican City, Western Sahara, Yemen, Zambia, Zimbabwe.
Wholesale or large quantity orders may be subject to additional freight costs.
